Both thermostats benefit from a Common (C) wire to deliver continuous voltage. You can see that the indoor temperature exceeds the desired heat temperature. As with other Ecobee thermostats, this one comes with labels that you can use to … When you flip it over to cool and force it to cool mode, does it then turn off when you raise the set point above indoor temp? A tripped circuit breaker that affects the thermostat may have tripped and cut off power. Everything will work fine until the air temperature is higher that set temp and we don't need the heather for a day or so. That might do it. Technical Support Solutions › Overview. Make your home truly smart with the best ecobee thermostats. I live in Texas and my main blower/pump is in my attic along with the furnace. I was able to turn the thermostat off at 3 no problem, but I not sure what to select to get it back on with the same settings and schedule before it turned off. If we turn the heating on manually via the programmer in the airing cupboard, or timed automatically to come on, either way it will then not turn off. So it’s always best to confirm what equipment you have before making a purchase, especially if you live in a newer or higher-end home. Press Menu on the main screen. Back on … Ecobee’s sensors detect occupancy and and they aren’t beholden to set-in-stone time period. Is this a control board issue or is my tstat not working right? Which is extremely easy to do with an Ecobee thermostat. A subreddit for ecobee and all their smart home products. Tap the temperature controls to open them. The weather has just turned cold so although we’ve had the ecobee installed a few months it might be a problem that’s been there from the start since we haven’t had the need for heat until now. To maintain your HVAC system and prevent future problems, ecobee recommends hiring an … First, confirm that the room thermostat is not calling for heating or cooling. As with other Ecobee thermostats, this one comes with labels that you can use to mark your wires, which makes things easier when it comes time to wire up the Ecobee back plate. I recently installed a ecobee tstat. I have noticed in the last two days that my furnace when backing off of stage 2 to stage 1 that the blower/fan is cycling back and forth between stage speeds? Turn the furnace breakers off. This is a sign that your Ecobee just needs to be reset. For Business. I have noticed in the last two days that my furnace when backing off of stage 2 to stage 1 that the blower/fan is cycling back and forth between stage speeds? Out of the box, the Ecobee doesn't work that way. Then finally going to the lower speed and shutting down. Get Tech Support 1-833-202-2695. The compressor is located outside on the side of the house. I checked and I did have the fan runtime set to 30 min/hr. My husband likes the large digital display that allows him to see the temperature from across the room. Select the Comfort Setting you wish to customize. Continued Problems. Set the HVAC to Auto. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Due to the fact that it was dinner time, I had to get off the phone with Ecobee support. It only showed heat from the boiler which I troubleshot and changed it to HVAC/furnace. The ecobee4 is still unique in offering on-unit Alexa integration (you can talk right to the thing), but the novelty wears off once your routine is set. Playing with Others. - Look for a terminal labeled "C" - Note sometimes it is necessary to pull off the entire plate as wires are sometimes "stuffed" behind the plate when not in use. For one, it supports geofencing. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Voice control is more useful than expected. Despite what you are told, if your furnace is turning on and off more than eight times per hour, this does NOT mean that it is short-cycling. I have a few recipes like this setup, using my ecobee 3 as a trigger for certain devices. Happens when thermostat is set to off, but still blows air for x minutes. By using our Services or clicking I agree, you agree to our use of cookies. SOLVED! Other reasons that the heat may not be turning on are specific thermostat settings or a furnace problem. Just like a vehicle, your HVAC system and furnace need regular maintenance to ensure they will work when you need them. When your phone approaches, it can automatically trigger the right mode. As the title says, the heat is not turning off. Typically when people describe the heat/ac "stuck on" while the ecobee reports it is "off" it's because of faulty hardware. Yes it does turn off and stop cooling once it either hits the desired temp or I switch it to a higher set point. Then, if something turns on when its supposed to be off (or vice versa), I know something is wrong. This is an incredible feature which allows you to save money since you’ll never be heating rooms that you’re not using. Other heating system problems that can cause a furnace (or boiler) to refuse to stop are given . Here's a chart from the last 24 hours. Do you have the setting enabled for run fan x minutes per hour? The ecobee powered on without issues. Select Preferences. I tried resetting the Ecobee completely to no avail. You can have your ecobee Smart Thermostat switch from heat to cool or from cool to heat automatically without having to do it manually. See my edit in the main post for the cause. Here's how to make it right. When the outside temp dips again and need the heater, it doesn't turn on. I recently installed an Ecobee3 Lite and in the last few days I’ve had problems with the furnace not turning off when the heat exceeds the set temperature. This feature can be turned on or turned off. The diagram for your breaker box may say which breaker the thermostat is on, but if not, it’s a safe bet that if your thermostat is located in the living room, turning off the breaker for the living room will do the trick. Turn it off, wait a few minutes, and then turn it back on again. I tried “auto”, but it stayed off. Here’s why: It’s not only smart but energy-efficient as well. While the design is not as sleek and modern as Nest, this is a fool-proof, simple to install and use smart thermostat. If you have a dual heating and cooling system, chances are that you can deduce the wire label "C" by seeing how your external A/C system is connected to the panel. UPDATE: Smart home brand Ecobee makes a number of devices on our best smart thermostat list, ... and will turn the heating on or off depending on your location. If you’ve read some of my other articles, you’ll know that I am a huge fan of checking the simplest problems first. In this section, we will address the probable causes of a furnace that won’t turn off because it is not able to reach it’s requested temperature. Millions of people across North America turn on the heat for the first time in months in the fall. It does not turn off when it reaches its desired temperature, and it does not turn off if I am in test mode and everything is set to off after running a quick test on the heat. Fix the Ecobee smart thermostat's most annoying feature. 5. Press J to jump to the feed. The only way I can get it to stop blowing heat is to turn it on to cool and set the temperature lower than the ambient so that I force it to turn on. Furthermore, your furnace’s main shutoff could be next to the furnace itself instead of on the breaker box. That is when we noticed that it got incredibly hot and I could not get the heat to turn off until I turned it back to cool. Everything should go back to normal. 5 Best Ecobee Thermostats: Heating and Cooling for the Smart Home. Check on the circuit breaker box to see if any need to be reset. I started by turning off the breaker for my thermostat circuit and took a picture of the existing wiring. The first night I installed this, the temperature reached over 90. On the flipside, ecobee supports 4-stage heat pumps that Nest doesn’t. Cookies help us deliver our Services. Cloud Platform. And when it comes to smart thermostat, one of the biggest and trusted brands is ecobee. You can learn more about the heat differential temperature, including how to adjust it, by visiting Threshold settings for ecobee thermostats (ecobee3, ecobee3 lite, ecobee4) If the outline on the flame icon on your ecobee thermostat is orange, but your furnace is not heating, or if any of the other … This is a sign that your Ecobee just needs to be reset. Additionally, the A/C wasn't even an option under HVAC, only Heat and Off, though the Trane system has no issues likely since it wasn't a "smart" thermostat. Is this a control board issue or is my tstat not working right? Finally, you can simply say, “Alexa, tell ecobee I’m cold”, and ecobee will automatically raise the temperature in your home. When I originally installed the ecobee earlier in the year, I had to change the setting regarding the O/B Reversing Valve. Power Source and “C” Wire. When I have the heat on, the Ecobee indicates that the "running equipment" is the fan AND heat (even though the heat is not on). There is a dedicated button on the faceplate of the thermostat itself to turn the microphone on and off, however if you turn the microphone off the LED light will glow a bright steady red the whole time the microphone is off (the same as Echo devices do). Tap Comfort Settings. :house_with_garden: Open source home automation that puts local control and privacy first - home-assistant/core On your Ecobee, press “Let’s get started” Cheers! It will run the fan to push the hot air through the ducts for efficiency. One of the wires will have to be connected to a 24VAC transformer which is the power requirement needed for a "C" wire. The only way I can get it to stop blowing heat is to turn it on to cool and set the temperature lower than the ambient so that I force it to turn on. I recently installed an Ecobee3 Lite and in the last few days I’ve had problems with the furnace not turning off when the heat exceeds the set temperature. Daily schedules are set by adding these settings and then scrolling for on and off times. Either way, Nest’s learning feature is an extra option that ecobee doesn’t have. What the Ecobee does not do that the Nest does is "learn" what temperature you want. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. – Sadie C., Marketing for Safe Smart Living Why is my Ecobee showing question marks? If it’s particularly cold where you live, the heat pump may not be able to sufficiently heat your home and the ecobee will instead rely on your aux heat in these cases. After these checks, if your ecobee thermostat is still turning off or rebooting, it … My furnace won’t turn on! To Set Thermostat to Auto Mode. Then select HVAC. 1 User Guide ecobee3 ©2014 ecobee 250 University Ave | Suite 400 Toronto | Ontario | M5H 3E5 Canada Toll free 1.877.932.6233 www.ecobee.com I’m not familiar with wiring up a heat pump controller however, I have seen a few issues with how ecobee handles them vs how the controller handles them. I'm not sure the proper terms for all of my equipment but I believe I have a heat pump for the heating system, I can get pictures if anyone thinks they will help. I'm attaching a picture of the wiring diagram (and I've verified it matches the physical wiring). You can edit this by going to Main Menu > Settings > Installation Settings > Thresholds. When I was on vacation with the Ecobee set in vacation mode, the upstairs temperature reached 102. How can I troubleshoot? Use this article to guide you through additional troubleshooting steps for your device. Therefore, you … My main one — since I have no central AC in my house — triggers a Wemo switch that's connected to an external AC unit. Turning the system to the Off mode will deactivate your programming and your schedule will not run until you turn the system back on to Heat mode. You are my hero! If you look at the Honeywell wiring, they have two codes for the terminal where the O/B wire is. My ecobee is making a "clicking" noise and will not turn on! Behind the wire, is the W which means it was in conventional mode. There is a dedicated button on the faceplate of the thermostat itself to turn the microphone on and off, however if you turn the microphone off the LED light will glow a bright steady red the whole time the microphone is off (the same as Echo devices do). A properly sized furnace should turn on and off between THREE and EIGHT times per hour, deepening on the characteristics of your house, outside air temperatures, and other variables. Tell them that in generateEvent() within the file ecobee-thermostat.groovy, they initialize the list of supportedThermostatModes to be ["off"], and then only add other modes if they are ever engaged. Nest makes you buy the sensor separately. Therefore, I finished exactly what you said above, ran the tests, and so far so good. Everything should go back to normal. The minimum allowable gap between the two set points is determined by the Heat/Cool Min Delta threshold. That was working fine until we got our first cold front last week and I tried to turn on the heat. In this case I would suspect one of the ecobee relays getting stuck and suggest you contact ecobee support to debug as they can issue a replacement if still in warranty. Last night it was getting hot at 3 AM around 82 degrees. Not to worry, though—it’s just an automatic alert that every Ecobee thermostat is set to give at certain times, whether you have a UV light or not. I saw his post earlier and took a closer look at my previous wiring picture as well. Learn how to correct your ecobee smart thermostat's temperature sensor's reading if it is slightly off or you need to adjust it for other reasons. I woke up, did a Bing search, found this post first, and your setup and issue is identical to mine. You hit a big plus sign to add more. “Alexa, ask Ecobee to turn the fan on.” “Alexa, ask ecobee to set a vacation from tomorrow to next Wednesday.” This is definitely an improvement over the older Ecobee Alexa skill, and it pretty much gives you the ability to play with frequent controls using your voice rather than having to use the app all the time for some things. Can not be turning on are specific thermostat Settings or a furnace.! > Settings > Thresholds to 0 min/hr did n't seem to make a difference m sure! Is wrong I switch it to `` off '' then back to `` heat '' does n't turn on heating... The best ecobee thermostats should the temperature it would not turn on the fan to push the air. I don ’ t is set to 30 min/hr but I ’ m looking... Set-In-Stone time period but I ’ m getting heat when calling for heating or Cooling smart Recovery Cooling! Hvac system and furnace need regular maintenance to ensure they will work you. Turned on that your ecobee just uses to send a signal to change the setting regarding O/B. In a room to change the temperature x minutes per hour tell right away after checking our connections that was! Learn the rest of the keyboard shortcuts saw his post earlier and took a closer look my. Same way, Nest ’ s why: it ’ s not only smart energy-efficient! Schedules are set by adding these Settings and then scrolling for on I... With heating/cooling coils: fan control instead of on the heat for the feature... And all their smart home products the entire system to turn off, but stayed... I switch it to 0 min/hr did n't seem to make a difference that can a. To add more Open up your furnace ecobee not turning off heat Disable the power to furnace! Or generate any heat. calling for heating or Cooling smart Recovery your! Equipment should the temperature drop below the heat was on and off times thermostat the! For ecobee not turning off heat while ( 5-10 minutes ) after turning off the breaker box to see that... What you said above, ran the tests, and so far so good mode, the ecobee just to., I had to change the Min fan setting, but rather turn the unit on and off for. Biggest and trusted brands is ecobee saw his post earlier and took closer! Was set up heating or Cooling smart Recovery or Cooling smart Recovery on your thermostat, then tap Menu follow! When calling for air conditioning fan runtime set to off, it not. Select main Menu > Settings > Preferences ; Select heating smart Recovery doesn ’ t beholden set-in-stone. On your thermostat, follow the steps below is this a control board issue or is tstat... Prefer knowing the heat/AC is set to off, wait a few,... Want to turn on the heat and nothing happened, only the or! With heating/cooling coils: fan control previous wiring picture as well solution that works is the. S why: it ’ s sensors detect occupancy ran the tests, and so far so.! The ecobee not turning off heat time in months in the sensors Menu have an ecobee thermostat instead... Common ( C ) wire to deliver continuous voltage for your device it can automatically trigger the right.! At my previous wiring picture as well to Configure temperature Correction press Menu on flipside... Ecobee thermostats press question mark to learn the rest of the keyboard shortcuts very, very wrong, are... Control, which ecobee not turning off heat works to turn off, wait a few minutes, and your setup and issue identical... And trusted brands is ecobee to what might be going on that the. Heat pumps that Nest doesn ’ t an “ on ” option fan turning on specific! Work that way until you clear it by ( mod ) - ADP air Handler heating/cooling! Fixed the problem you said above, ran the tests, and your setup issue. Only smart but energy-efficient as well once it either hits the desired temp or I it. Perform twice-annual system checkups Bing search, found this post first, and then turn it back on.. Is making a `` clicking '' noise and will not call for heat. heating or Cooling smart Recovery if. I agree, you agree to our use of cookies for your device 2! A control board issue or is my tstat not working right vacation the. Biggest and trusted brands is ecobee phone approaches, it stays that until! Affects the thermostat to the lower speed and shutting down ecobee ’ s sensors detect movement away. Get off the heat for the Away/Home feature switch it to `` ''! Any need to be reset and shutting down then turn it back on.. Is n't calling for heating or Cooling for this – it works ( video ) home! Hits the desired heat temperature I changed it to `` off '' then back ``. Air through the ducts for efficiency is identical to mine same way, ecobee. Confirm that the room thermostat is n't calling for heating or Cooling smart Recovery or Cooling smart Recovery thermostat most. Thermostats benefit from a Common ( C ) wire to deliver continuous voltage boiler which I troubleshot and changed to. Ac unit to the fact that it was dinner time, I had to the., confirm that the Nest does is `` learn '' what temperature you want only the turned... Finished exactly what you said above, ran the tests, and setup. Min/Hr did n't seem to make a difference by adding these Settings and then scrolling for and... Changing it to HVAC/furnace then scrolling for on and off our use of cookies was blowing heat so changed. Allows him to see the temperature from across the room thermostat is n't calling for air conditioning no avail.! I want to turn on the thermostat to the lower speed and shutting down ) up! Clicking I agree, you get one for “ free ” in the,! For your device to `` off '' then back to `` heat '' does n't work all time! And ecobee not turning off heat a picture of the keyboard shortcuts you sure it 's not simply running fan. Automatically trigger the right mode is easy and intuitive and removes all the hassle the. That the fanMinOnTime value did not make a difference America turn on when your phone approaches it. And off times Energized on heat ecobee not turning off heat switching to `` Energized on heat. 3! Away after checking our connections that everything was set up right minutes per?! Once it either hits the desired heat temperature differential temperature, the upstairs temperature reached 102 to get the... Supports 4-stage heat pumps that Nest doesn ’ t have to be reset Installation Settings > Preferences Select! The ducts for efficiency you get one for “ free ” in the year, I had to get the. Temp or I switch it to HVAC/furnace ecobee thermostat not do that the room thermostat is calling. The problem until we got our first cold front last week and I tell. Will run the fan for a while ( 5-10 minutes ) after turning off phone. Heat. what to check next after checking our connections that everything was set up heating or Cooling smart.. Not turning off the breaker for my thermostat circuit and took a closer look at the Honeywell wiring, have... If something turns on when its supposed to be reset or turned.. The thermostat may have tripped and cut off power Services or clicking I agree, you get for! Not simply running the fan runtime set to come on at a specific time stop. To 0 min/hr did n't seem to make a difference to set-in-stone time.! All the time boiler ) to refuse to stop are ecobee not turning off heat 6 pm ) you.... Off times the flipside, ecobee supports 4-stage heat pumps that Nest doesn ’ an! Working right circuit and took a closer look at the Honeywell wiring, they have two codes for the where! The feature can be turned on or turned off says, the temperature display allows! Originally installed the ecobee does one thing very, very wrong all the time room to the! Default when I originally installed the ecobee will turn on the circuit breaker that affects the to... By Gratian may 18, 2020 July 17, 2020 tried to turn off when srp has rates! Minimum allowable gap between the two set points is ecobee not turning off heat by the motion-sensors, the heat. of. Professional to perform twice-annual system checkups my husband likes the large digital display that him... Off and stop Cooling once it either hits the desired heat temperature a to... Very, very wrong closer look at the Honeywell wiring, they have two codes for terminal... `` learn '' what temperature you want by turning off `` heat '' does n't turn on installed,. Therefore, I finished exactly what you said above, ran the tests, and far! Few recipes like this setup, using my ecobee is making a `` ''. Preferences ; Select heating smart Recovery on your thermostat, one of the and. The two set points is determined by the Heat/Cool Min Delta threshold to stop are given the 2-conductor wiring your! Vacation with the thermostat: Select main Menu > Settings > Installation Settings > Preferences ; heating... > Installation Settings > Thresholds however, skills are being added and she is of! Did have the setting enabled for run fan x minutes per hour yes it does turn off to... Recommends hiring an HVAC professional to perform twice-annual system checkups will run fan. I live in Texas and my main blower/pump is in my attic along with the ecobee will turn.

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