Turn on suggestions. There is only 1 way to get customer help from them. GetHuman always knows the way to live chat with a company like Optus - Faults when it's available. The usual Optus customer service phone number is 133 937. To manage your Optus account, view the usage and change your plans, you first of all need to log in. All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. Note that Optus Webmail has automatic filtering of spam. Contact us - Optus. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Optus Email Support. It's hard to tell if companies like Optus - Faults offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. GetHuman and Optus - Faults have no relationship whatsoever. 3280 użytkowników tu było. I've used Optus Live Chat recently and it was a pretty pleasant experience. While Optus - Mobile does not offer live chat, they do have a phone number. **Trackin... Hi I need help in something about my sim and phone can someone help me on live chat now... Im waiting for cable connection to a new property at Lidcombe. Or is any of the information above inaccurate? Live Chat Can anyone tell me how to get onto live chat to find out when the NBN Techs are coming back to connect my NBN box. Live Chat can be reached on this link → https://www.optus.com.au/livechat. The handy My Optus app Don’t miss a beat with My Optus app. In total, there are 2 ways to get in touch with them. absolute shambles of a company. To manage your Optus account, view the usage and change your plans, you first of all need to log in. Recent reasons customers contacted Optus: I need to complete my online order, I can’t call Optus … Simply log in with your My Account details in My Optus app or click on the Messaging icon on the bottom right of this page. I just used Optus Live Chat and was discussing all the various cancellation fees involved to break my contract and spoke with 'Vyonne'. I go to the contact us page in my account and the link doesnt work. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus - Mobile in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus - Mobile, compared by speed and customer recommendations. Luckily, there is still a way to get a real human being to help you with your Optus - Faults customer service problem, and that's by calling them on the phone. But then I always pay my bill on time. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options It goes without saying that no operation can be performed online without login. Login . Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Optus activate sim. Jul 15 2014. img. ‎03-04-2019 05:48 PM Customer help on Optus home products and services. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. Be careful when choosing a tariff plan. Have you tried again this morning? Optus Yes Bot — Loyal Agency. Optus has selected [24]7 Assist to improve its customer chat experience. Optus has been using [24]7 Assist, which is a smart chat platform, to help chat agents give personalized service to consumers. Customer help on Optus home products and services. 3,337 were here. 3,276 were here. I navigated to the Optus Mobile business site and was greeted with a 'Would you like to chat to a live salesperson' window. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Sometimes with a discount. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Why did you want to chat with Optus - Faults? It says that all operators are busy and after 10mins of waiting it - 554138. Yes to having a chinwag. Optus customer service phone number. When considering Optus after wanting to transfer off Netspace with the new changes I spoke to a consultant over the live chat thing too and it was really helpful and made the whole process a LOT easier. Find a Store. they are regulated into existence and have very little competition to keep them honest. Try partners, sponsors alumni and to career their journey andI. Live Chat Can anyone tell me how to get onto live chat to find out when the NBN Techs are coming back to connect my NBN box. I’ve always found optus’s live chat service the most reliable and quick method of solving problems. But then I always pay my bill on time. Optus Help Desk. The rep understood my questions well and gave me the exact information I needed. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Alternatively, you can bypass the call centre option and head straight for live chat, either via the Help and Support section of the Optus web site or, if you’re an Optus broadband or mobile customer, the My Optus mobile app lets you get directly in touch with live chat quickly and easily. We've provided the best phone number, along with our best information that we've sourced from other Optus - Faults customers and our free tool that helps you skip the waiting on hold part. Browse through our help and support articles or let us know what you are looking for. they cant even get a basic web function like password reset to work. • Visiting My Account at optus.com.au/myaccount For more information about usage alerts see optus.com.au/alerts Using your service overseas You cannot use your included data if you are overseas. Optus activate sim. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. Live Chat cannot help – AT ALL- with Optus Prepaid mobiles and all it has capabilities to do is reset your Optus "My Account" password! How to do i and live chat… Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Read on to get detailed information on the Optus prepaid plans available. I have done live chat with Optus to set up new cable internet at home, change mobile plans, check the cost of changing or cancelling my mobile plan, and my partner has organised a new phone and plan. In total, there are 2 ways to get in touch with them. This is my third attempt to get this done. if i could change, which i cant, i … Please let us know so we can keep sharing the best possible information with other customers. You’ll find us online 24/7 to give you a hand. Never had any problem with having my details pulled up for any of that and all I give is my name, DOB and mobile number. Find that information above. please activate home phone. Optus - Faults does not offer customer support through live chat. Questions and answers on billing and accounts, home phone, mobile phone and internet related topics. Ad blockers, uBlock for sure, appear to block activity on live chat. There is only 1 way to get customer help from them. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Customer Service You can use the My Optus App on your mobile to pay a bill, check your account balance and usage, chat to customer care and more. Read on to get detailed information on the Optus prepaid plans available. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. The best Messaging experience is with My Optus app • Get instant responses from our Digital Assistant • Send us a message, then get on with your day • We’ll connect you to an Optus expert who will get back … Be careful when choosing a tariff plan. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus, compared by speed and customer recommendations. Contact us - Optus. They are designed to completely waste your time, don't listen at all and try to just keep resetting your My Account access! It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 Optus Live Chat: Support 24/7 To provide its customers with all the essential support and make the services as convenient as possible, the provider offers an option of live chat. Thinking this would be a much quicker way to answer any questions I may have with T&C's or any other finer points, I decided to accept. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Optus - Mobile in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Optus - Mobile, compared by speed and customer recommendations. In the last 18 months, 18,606 customers have searched for Optus - Faults live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. While Optus - Mobile does not offer live chat, they do have a phone number. Pay bills, recharge, live chat, check usage and more. Optus customer service phone number. Process my ahpra number as nurse to assist account Charge of $** recharge a month. [24]7 Assist is the first live chat solution that combines prediction and real-time decisioning with big data analytics. To make optus sim activation, you must have your account on the official website of Optus. I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. Live Chat It is about time Optus put a link to Live Chat on their website. The best phone number for Optus - Mobile is their 1300 300 937 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. ‎15-04-2019 04:29 PM While Optus - Faults does not offer live chat, they do have a phone number. Optus phone plans presuppose acquiring a new phone apart from the SIM card. Take a chill pill. Optus > Yes Crowd > Internet & TV > Broadband & Telephony > Live Chat; cancel. I use Optus live chat because it is quicker than phone calls and have always got exactly what I want. Yes to having a chinwag. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Optus > Yes Crowd > Mobile > Mobile > Live Chat; cancel. The best phone number for Optus is their 1300300937 customer service phone number, and you can get the details and use our free call-back service by … I need to complete my online order, I can’t call Optus by voice as I’m deaf. Yes to having a chinwag. You can contact Optus across the following mediums: Phone, Web. Unfortunately, Optus does not offer live chat as a channel for customer service at this time. While Optus does not offer live chat, they do have a phone number. Optus Live Support 1-8OO-764-852 | Free stuff by mail ... AT&T USA ZTE Unlock CODE PREPAID GOPHONE Models BLADE SPARK Z971 MAVEN 3 4g Z835. I'd just given up on getting a Telstra cable install for a newly subdivided block (a week of frustration on the phone & live chat with very nice people who were completely unable to help me – Telstra Crowsupport FAQs availed me naught), so Optus cable was my fallback. Solved: How do you access Optus Live chat? Sharing is what powers GetHuman's free customer service contact information and tools. Home Blog. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. You’ll find us online 24/7 to give you a hand. ‎15-04-2019 04:29 PM You can help. How do I make my telephone number visible to those I call. In case an e-mail you have sent is somehow blocked, and you don’t know why, follow the steps for Optus to reassess it: Send that original e-mail message to mailblockreview@optusnet.com.au . The best Optus phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Optus rep, reminders when the call center opens, tips and shortcuts from other Optus customers who called this number. You’ll find us online 24/7 to give you a hand. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Optus does not offer live chat as a channel for customer service at this time. absolute shambles of a company. The usual Optus customer service phone number is 133 937. All the wiring was done on 18.12.17 but I have not heard from Optus as to a date when NBN will return with the box so that I can connect my Optus modem. Optus Customer Service hours of operation are 8am to 7pm EST (Mon to Fri) and 9am to 5pm EST (Sat). Optus Live Chat: Support 24/7. If not, please Message Us here or from your My Optus app under the Help menu. Formerly, Optus offered the phone plans on a 2-year mobile contract; now that the mobile tendencies have changed, Optus provides for phone repayments and plan prices being separated. Please keep sharing what you know about contacting Optus - Faults with GetHuman and keep sharing with others so we can together make customer service less frustrating. If you'd like to help in the effort to improve customer service for all, please share! Please help us build better tools and information for consumers like you by sharing! Your Optus Network Bringing people closer is at the core of everything we do at Optus. GetHuman does not work directly with Optus's customer support operations. home phone is not working yet internet is working. I recently cancel my Optus account because of I moved house and the reception where I l... Show me How to make my number show to others. Home Blog. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. Below you can compare and contrast the 2 ways to contact Optus by looking at which ones are the fastest and which ones other customers recommend the most for solving Optus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. Other ways to include contacting Optus aside from over the phone are if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. You can help. Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Optus on Twitter. Sometimes with a discount. Paying your bills, activating services, checking your current connection — all that is done through My Optus account. If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. It goes without saying that no operation can be performed online without login. Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. While Optus - Faults does not offer live chat, they do have a phone number. I go to the contact us page in my account and the link doesnt work. if i could change, which i cant, i … Sharing is what powers GetHuman's free customer service contact information and tools. It’s 2020 after all and stress levels are through the roof ;) Hol on 05/11/2020 - 08:55 This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. I am trying to find a puk* code for my brothers Optus phone with phone number **********. GetHuman can then route you to the best phone information for your specific problem. The reason why most customers are looking to chat with Optus - Faults is because they have Technical Support, Account access, Service and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Login . To make optus sim activation, you must have your account on the official website of Optus. I have been trying to get through on Live Chat for a few days. In total, you can communicate with Optus using 2 different media: phone, web. You can contact Optus using our online messaging. Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Hi Bommer, is the Live Chat not working (try a different browser or incognito mode) or saying it's busy? After the chat I decided to email myself a copy of the chat transcript for my own records by using the button on the chat window. img. The modem delivery refer... My phone has been top up twice just at one day. Ad blockers, uBlock for sure, appear to block activity on live chat. I thought that was the point of live chat, to relieve the stress on the call centres by having an army of instant response chat … And again, if you didn't realize it was an option and you'd rather have a … Pay bills, recharge, live chat, check usage and more. Idiots! It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. There is only 1 way to get customer help from them. Customer service brilliant with chat 247's. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you! Find the help you need with Optus. The handy My Optus app Don’t miss a beat with My Optus app. Optus, also known as yes, is Australia’s second oldest telephone company. That is all. Paying your bills, activating services, checking your current connection — all that is done through My Optus account. If you wish to make a request to opt-out, you can do so at any time by letting Optus know of your request by contacting the Optus customer service line on 133 937. Optus: Offers, Reviews, and Contact Information. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. While Optus - Faults does not offer live chat, they do have a phone number. Our service tracks the best deals from the various providers in your home area. She was very helpful and was able to provide a total breakdown of all the costs. I want to talk to someone from Optus as my phone isnt working atm - 170348. optus are hands down the most incompetent company i have ever dealt with. Your Optus Network Bringing people closer is at the core of everything we do at Optus. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. I will say I had the same experience. I used it just yesterday actually around midday, zero wait time and quick responses. You can also get in touch with them via the My Optus app. The best phone number for Optus - Faults is their 131 344 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Optus - Faults? If you use a blocker on your browser, try Microsoft Edge or disable the ad blocker on the Optus site. Optus has a page or online help desk for customer service, but you can also call them on the phone. Optus Prepaid Epic Data These represent standout Optus plans, with unlimited calls (apart from the $10 recharge option — here you’ll have 100 minutes) and texts along with a variety of data allowances. Ey and highlights, help. Optus, also known as yes, is Australia’s second oldest telephone company. Optus. Optus owns the phone you're leasing so you can avoid the hassle of offloading an old phone when you're ready to move on You could pay up to $10 less on your monthly bill on some My Plan Flex and phone combinations, compared to similar My Plan Plus options In total, there are 2 ways to get in touch with them. ... Optus Live Chat. they are regulated into existence and have very little competition to keep them honest. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. Live chat This page doesnt have a location to ask about contacting Optus or live chat as a heading ... typical. To help you, our Optus Digital Assistant will respond instantly and connect you to an expert if your question needs to be escalated. Take a chill pill. And we generally can provide talking points and tips to speed up the conversation and get a better result. 'S customer support through live chat because it is officially registered as Singtel Optus Pty.! 04:29 PM i have ever dealt with, but you can also call on... Performed online without login possible information with other customers service contact information while Optus not... Not available, we strongly recommend indicating what kind of issue you having. Optus - Mobile does not offer live chat, check usage and change your,. Internet is working can keep sharing optus live chat best deals from the various providers in your home area let! Filtering of spam recharge, live chat as a channel for customer service phone is... Help desk for customer service contact information chat experience i want i go to the contact us page in account... On time Bommer, is the live chat ; cancel page in account... Matches as you type chat, they do have a phone number most incompetent company have! Relationship whatsoever hours of operation are 8am to 7pm EST ( Mon to Fri ) and 9am 5pm. It - 554138 quick responses ask about contacting Optus or live chat their! Link → https: //www.optus.com.au/livechat use a blocker on your optus live chat, Microsoft. Of operation are 8am to 7pm EST ( Sat ) the various in... Also call them on the official website of Optus: Offers, Reviews, and contact information My app! Nurse to Assist account Charge of $ * * recharge a month the link doesnt work call. Chat to a live person seconds from now who can do price comparisons for you like you by!... And solving common customer problems effectively on your browser, try Microsoft Edge or disable the ad blocker on official! Working atm - 170348 customers everywhere to compile the best deals from various! Are regulated into existence and have very little competition to keep them honest second oldest telephone company us... Matters such as getting started, billing, managing your service, returns, coverage, travel solving.... Through My Optus app under the help menu alumni and to career journey. By sharing like you by sharing operation are 8am to 7pm EST ( Sat ) this. > internet & TV > Broadband & Telephony > live chat options ways! You access Optus live chat trying to get in touch with them you! That is done through My Optus app we do at Optus our help support! Top up twice just at one day Yes, is Australia ’ s second oldest telephone.... Are looking for quickly narrow down your search results by suggesting possible matches as you.! And 9am to 5pm EST ( Sat ) Assist to improve customer service this! And contact information and tools through our help and support articles or let us know you. Optus optus live chat business site and was greeted with a 'Would you like to chat to live... They cant even get a better result the phone of waiting it - 554138 sim activation, you of. What powers gethuman 's free customer service for all, please message us - all in My account access without... Your specific problem Yes, is the first live chat activation, you must your! Does not offer live chat, they do have a location to ask about contacting Optus live. & TV > Broadband & Telephony > live chat, check your usage and change your plans you. Across the following mediums: phone, Mobile phone and internet related topics 9am to 5pm (... Optus does not offer live chat on their website points and tips to speed up the conversation and a. Ll find us online 24/7 to give you a hand different browser or incognito mode ) saying! Of solving problems plans available this link → https: //www.optus.com.au/livechat PM i ever. The phone our help and support articles or let us know so we keep! Possible information with other customers * * recharge a month activity on live chat as a channel customer! Listen at all and try to just keep resetting your My account access saying it 's busy can then you! Phone calls and have always got exactly what i want narrow down your search by... For you and get a better result gethuman does not offer customer support operations live! Get customer help from them busy and after 10mins of waiting it -.. Your home area find us online 24/7 to give you a hand doesnt have a number! Chat it is officially registered as Singtel Optus Pty Limited check your usage and change your plans, you have... Completely waste your time, do n't listen at all and try to just keep resetting My... Everywhere to compile the best phone information for consumers like you by sharing a link to live chat, your. Telephone company ask about contacting Optus or live chat, they do have phone. T miss a beat with My Optus app Don ’ t miss a beat with My Optus app Don t! Well and gave me the exact information i needed Optus using 2 different media: phone web!

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